News & Insights

The Vailo team is excited to announce that The Mutual Fire Insurance Company of British Columbia has awarded us their "2021 Managing General Agent (MGA) of the Year." This award includes a donation of $5,000 to the charity of Vailo’s choice, which MFI is donating on our behalf. We are proud to have chosen Women in Insurance Cancer Crusade (WICC BC). WICC BC supports cancer survivors, funds research, and ultimately aspires to improve the lives of those affected by cancer. Thank you, Mutual Fire Insurance, for naming Vailo as your top MGA of 2021 and, more importantly, your generous donation to the WICC foundation.

The Story Of Our Name And Logo. Vailo was inspired by the confluence of two terms – vail and halo. With the “vail” we respectfully tip our hat to show reverence, and with “halo” we meet our promise of protection, wayfinding, and guidance. And at this crosswalk of guidance and protection, Vailo was born – and so was our logo. The opening ‘V’ checkmark is a nod to our due diligence, a sense of completion, and a recognizable hallmark of our company. The distinct ‘underscore’ communicates our commitment to protecting and guiding our clients through the ambiguity of the present and an uncertain future. Altogether wrapped in the comforting suit of blue and yellow, Vailo acknowledges the clarity that is inherent in our operations. As next-generation underwriters with data-driven expertise, Vailo embarks on a path to redefining the future and shaping the ecosystem of insurance. Get in touch to explore what a partnership might look like.

Three  Insurance Veterans Launch Vailo Insurance Services; a Next Gen Underwriting Firm of Tomorrow. The underwriting space is rife with competition. Numerous startups, M&As, and the proliferation of new technology/automation mean consumers have more options than ever before when choosing how they purchase their insurance policy. With competitive pressure increasing across the board – the onus is on insurance providers to find new ways to deliver value and retain customer loyalty. Vailo Insurance Services joins the frenzy in 2020, promising to merge good ol’ fashioned underwriting street smarts and strong partnerships with cutting-edge technology. The new venture is led by three industry veterans, Jeff Hart, Tommy Truong and Bruce MacKinnon. Their latest initiative builds on the team’s combined 100+ years of experience and takes aim at larger, slower-moving competitors now struggling to meet the rapidly evolving expectations of today’s digitally-savvy brokers and consumers. “Being a startup allows us to reimagine how we engage with the market without being tied to legacy systems and processes. We’re being very intentional about how we set up our operational structure to provide us with a competitive advantage,” says CEO, Jeff Hart. Armed with expert underwriting capacity, the firm will use its technologies, data and insights to enhance the underwriting process, achieve a holistic view of risk and employ superior risk selection. At the outset, Vailo will focus on BC business through contracted brokers, before executing its long-term strategy for expanding operations across Canada. While technology remains an integral party of Vailo’s competitive advantage, Co-Founder Tommy Truong is quick to highlight the company’s commitment to only hiring experienced talent: “Technology has gone a long way in creating efficiencies and helping inform smart policy, but it’s no replacement for cold hard experience. I think our mix of digitally-forward underwriting processes and vetted talent are a recipe for success in our ability to help our broker partners.” To learn more about Vailo Insurance Services click here, or for career opportunities click here.